Technology » Technology Team

Technology Team

Executive Director of Learning, Instruction, and Technology

    • Oversees Technology Department and Instructional Technology Integration
    • Manages technology budget, resources, purchase, and replacement cycles

Technology Lead and Network Administrator 

    • Supervises Technology Center day-to-day operations
    • Collaborates with technology staff, district personnel, and vendors to meet end-user needs
    • Coordinates technology-related projects to ensure the availability of technology resources
    • Responds to in-house and end-user inquiries to provide information regarding various areas of technology for problem resolution, new technologies and related matters
    • Follows through on outstanding requests, ensuring timely resolution
    • Provides technical support via telephone, email and remote assistance
    • Maintains phone systems
    • Manages district resources to design, implement and maintain new and existing network-based technologies
    • Works with contractors to maintain district infrastructure, including fiber lines, wireless APS, connection between buildings and district network, and MDF rooms
    • Engages vendors and service providers to support and improve district systems or services
    • Establishes network by evaluating network performance issues, including availability, utilization, throughput, and latency; planning and executing the selection, installation, configuration, and testing of equipment; defining network policies and procedures; establishing connections and firewalls, and web filtering

Systems Administrator

  • Maintains backups of critical infrastructure in the environment to provide continuity for the district
  • Installs and configures software and hardware for district devices
  • Upgrades systems with latest patches and versions to ensure security and feature availability
  • Builds an internal technical documentation, manuals and information technology (IT) policies
  • Provides technical troubleshooting for escalated tickets
  • Manages automated systems and account management
  • Responsible for capacity, storage planning, and database performance
  • Works with vendors to maintain service level agreements (SLA) and collaborate on projects
  • Provides technical support via telephone, email and remote assistance


Customer Support Specialists

    • Maintains and troubleshoots computer equipment and related software and coordinates repair with district personnel
    • Installs new and updated hardware and/or software on individual machines
    • Assists staff with laptop or departmental computing questions and/or problems
    • Provides technical support via telephone, email and remote assistance

Student Data and Security Manager

    • Maintains student data base, user roles and security, staff support and training, State and Federal reporting, and data export and import manager
    • Develops non-standard reports as requested by Administration and school sites
    • Develops protocols and procedures, training materials, and presentations for training of staff.
    • Creates and manages student and staff student information system accounts
    • Rosters curriculum softwares

District Skyward Support Tech
    • Supports Student Data and Security Manager with student enrollment, food service, and other matters

Technology TOSA

    • Facilitates large-group, small group, team, and 1:1 professional development sessions to help educators
    • Locates and evaluates technology tools in relation to curricular needs
    • Learns new technology tools and creates help tutorial materials for teaching and learning
    • Models the use of existing tools in separately and together for innovative purposes
    • Collaborates with technology staff, executive director, and vendors (on occasion) to meet end-user needs
    • Harnesses the power of technology to allow all students to participate actively for the purpose of higher levels of learning